Zendesk-commissioned survey: only 2% of CX AI adopters report real ROI Flagged from Forethought AI Agents by Zendesk. Unscored — not yet promoted to the Index.
OpenAI's own 69-page enterprise adoption report finds no significant link between ChatGPT usage and revenue per employee Flagged from OpenAI. Unscored — not yet promoted to the Index.
As AI agents start choosing and paying for products, who actually benefits? Flagged from Synchrony. Unscored — not yet promoted to the Index.